NP Sierra Leone Limited continues to make meaningful inroads within the petroleum landscape of this country based on its effective and efficient service delivery. This has garnered the Company’s commendations nationwide for holding the fort in the importing and marketing of petroleum products. NP (SL) Limited has incredibly weathered various storms along the way in achieving its enviable status in the Oil and Gas Industry.
Formed years back by certain selfless Sierra Leoneans (thirty-five of them), the Company has grown exponentially by infusing business oriented initiatives that have helped in transforming the entity into a towering Company within the business landscape of Sierra Leone and even in the Sub-region where it has functional and vibrant operational branches. One major initiative that has led the Company to higher heights is the premium placed on optimizing customer care and conscious efforts to widen its customer base. It is against this backdrop that the Company decided to install calibrated pumping dispensers and fuel storage tanks at various Dealer/Reseller outlets across the country. The Company’s calibrated dispensers are capable of putting out the right quantity of fuel and at the same time, display prices of products.
The installations of these machines are indeed a good move. Customers have developed trust in the Company knowing that they are getting the right amount of petroleum products paid for. Prior to now, old pumping machines were not sophisticated, thus creating leeway through which certain unscrupulous pump attendants clandestinely cheating on customers by not pumping the quantity of fuel requested for. However, with the introduction of the latest calibrated dispensers, such practice has become a thing of the past, making petroleum transactions very transparent. To properly interface with customers, NP (SL) Limited operates round the clock on an open-door policy with the avowed objective of addressing the concerns of customers. The feedbacks from the public are taken into consideration whenever meetings are convened, out of which resolutions are adopted that are tailored to giving satisfactory response to public concerns. The buoyant Oil Marketing Company is premier and 100% owned by indigenous Sierra Leoneans. In accordance with Sierra Leone’s Local Content Policy, NP (SL) Limited has maintained the culture of employing exclusively Sierra Leoneans. By giving employment preference to Sierra Leoneans, the company has been positively contributing towards poverty alleviation and availing job opportunities to improve employees’ standards of living. This policy is replicated in countries within the West African Sub-Region where the Company has a presence.